音頻輸出和輸入需要特定的驅動程序和服務才能在 Windows 11 上按預期工作。這些有時最終會在後台遇到錯誤，從而導致音頻問題，例如沒有音頻輸出、缺少音頻設備、音頻失真等等。
如果您也遇到音頻服務無法在 Windows 11 上響應的問題，那麼您可以在 PC 上修復它。讓我們開始吧！
如何修復在 Windows 11 上沒有響應的音頻服務
我們建議您從下面提到的修復開始，然後逐步完成列表，直到您設法解決您的問題。在 Windows 11 上，音頻服務可能由於多種原因而無法響應。
此列表將幫助您驗證和修復大多數導致音頻服務在 Windows 11 上停止響應的問題。請按照以下相關部分幫助您隨著過程。
相關:如何在 Windows 11 上使用音頻進行屏幕錄製
方法 1:重新啟動音頻服務
您可能會面臨音頻服務無法在您的 PC 上啟動的一次性錯誤。您只需重新啟動 Windows 11 系統上的音頻服務即可解決此問題。按照以下任一方法在 Windows 11 上重新啟動音頻服務。
1.1 – 使用命令提示符 (CMD)
按 Windows + R 啟動 運行.
現在在運行窗口中輸入 CMD 然後按 Ctrl + Shift + Enter 打開命令以管理員權限提示。
現在使用以下命令在 Windows 11 上停止音頻服務。
net stop audiosrv
完成後，使用以下命令啟動並啟動再次音頻服務。
net start audiosrv
現在使用以下命令重啟Windows Audio Endpoint Builder服務。
net stop AudioEndpointBuilder net start AudioEndpointBuilder
在出現提示時按 Y 確認您的選擇。
注意:使用我們之前在重啟 Windows Audio Endpoint Builder 時使用的命令重啟 Windows Audio 服務。
類似地使用以下命令重啟即插即用您系統上的服務。
net stop PlugPlay
net s tart PlugPlay
完成後使用以下命令關閉CMD。
退出
就是這樣！現在，您將使用 CMD 在 Windows 11 上重新啟動音頻服務。
1.2 – 使用 Windows 服務
打開開始菜單，搜索 服務 並啟動與您的搜索結果相同。
現在將在您的屏幕上打開服務。從屏幕上的列表中找到並右鍵單擊 Windows Audio。
選擇重新啟動。
Windows 音頻服務現在將重新啟動。當您使用它時，我們建議您也重新啟動 Windows Audio Endpoint Builder。
終於，使用上述步驟重新啟動即插即用服務。
還有而已！您現在將在您的 PC 上重新啟動音頻服務。
相關:如何在 Windows 11 上設置默認音頻設備
方法 2:使用音頻疑難解答
Windows 疑難解答已經取得了長足的進步，現在可以幫助解決您系統的大多數問題。我們建議您現在嘗試運行音頻疑難解答，看看是否可以為您解決問題。
按 Windows + i 啟動設置應用。現在點擊右側的疑難解答。
點擊其他疑難解答.
點擊播放音頻旁邊的運行。 p>
疑難解答現在將掃描您的系統以查找與音頻設備相關的錯誤。如果您的 PC 上安裝了多個音頻設備，系統會要求您選擇遇到問題的設備。完成後單擊下一步。
Windows 現在將檢測到所選項目的問題設備並提出適當的修復建議。按照屏幕上的說明，根據所選音頻設備應用建議的修復程序。
完成後，點擊關閉。
我們現在建議您也運行以下疑難解答程序。
錄製音頻
就是這樣！我們建議您在運行必要的疑難解答後重新啟動您的 PC。
方法 3:開始支持音頻服務
Windows 音頻服務不會處理您 PC 上的所有音頻任務。相反，它依賴於幫助設備上的音頻按預期運行的附加服務。如果 Windows 音頻服務似乎一切正常，那麼我們現在建議您嘗試啟動其支持的服務（如果尚未運行）。根據您的偏好，使用以下任一方法重新啟動系統上的支持服務。
注意:在大多數情況下，當下面提到的服務無法在您的系統上啟動時，您會在登錄您的用戶帳戶時收到錯誤消息。在某些情況下，它還可能導致崩潰和藍屏死機。如果您在系統上遇到過任何一種情況，那麼這可能是系統上音頻服務失敗的原因。
3.1 – 使用命令提示符 (CMD)
按 Windows + R啟動 Run。
現在在運行窗口中輸入 CMD 然後按 Ctrl + Shift + Enter 以管理員權限打開命令提示符。
使用以下命令在您的 PC 上啟動支持服務。
net start RpcEptMapper
net start AudioEndpointBuilder
最後使用如下命令關閉CMD。
exit
就是這樣！您現在將在您的 PC 上重新啟動支持音頻服務。
3.2 – 使用 Windows 服務
打開“開始”菜單，搜索服務並啟動相同的服務來自您的搜索結果。
現在在您的 PC 上查找並檢查以下服務。如果其中一個沒有運行，請右鍵單擊它們並選擇開始。
遠程過程調用 (RPC)
Windows 音頻端點生成器
就是這樣！您現在將在您的系統上啟動 Windows 11 所需的支持音頻服務。
方法 4:選擇不同的音頻驅動程序
我們現在建議您嘗試在系統上切換音頻驅動程序看看哪一個最適合你。請按照以下步驟幫助您完成該過程。
按 Windows + X 並點擊 設備管理器。
雙擊並展開頂部的音頻輸入和輸出。
現在右鍵單擊您遇到問題的相關音頻設備，然後選擇更新驅動程序。
點擊瀏覽我的計算機以查找驅動程序。現在點擊讓我從計算機上的可用驅動程序列表中選擇。
單擊並從屏幕列表中的可用驅動程序中選擇一個替代驅動程序。
點擊下一步。
所選驅動程序現在將用於所選設備.完成後點擊關閉。
您現在可以嘗試在 PC 上使用音頻。如果一切正常，那麼您可以繼續使用選定的驅動程序。但是，如果音頻服務仍然無法響應，我們建議您重複上述步驟，但這次為您的設備選擇不同的驅動程序。您應該能夠從設備上安裝的驅動程序中找到有效的驅動程序。
方法 5:卸載最近安裝的更新
最近的 Windows 更新也可能導致某些系統上的音頻服務出現故障。我們建議您使用下面的指南來卸載最近的更新，看看是否可以為您解決問題。請按照以下步驟幫助您完成該過程。
按 Windows + i 打開設置應用，然後點擊左側的Windows Update。
點擊更新歷史記錄。
現在滾動到底部並點擊卸載更新。
使用詳細信息確定您 PC 上安裝的最新更新，然後點擊相同旁邊的卸載。
再次點擊卸載。
現在將從您的設備上卸載選定的更新。重新啟動您的設備並嘗試在您的 PC 上測試音頻。如果一切正常，那麼最近的更新可能會導致您的系統出現問題。
如果您仍然遇到音頻問題，我們建議您使用以下步驟卸載您懷疑可能導致音頻問題的任何其他更新
一旦你找到了罪魁禍首，使用下面的工具在你的系統上永久阻止更新。這將阻止 Windows 在後台安裝更新，這可能會導致您的系統再次出現音頻問題。
在您的系統上下載並啟動上面鏈接的 Windows 更新工具，然後點擊下一步。
現在點擊隱藏更新。
該工具現在將掃描並顯示您系統的可用更新列表。從屏幕上的列表中選中罪魁禍首更新框。
點擊下一步。
現在將從您的 PC 中隱藏所選更新。完成後點擊關閉。就是這樣！您現在將從系統中卸載有問題的更新。未來的更新包可能會在 Microsoft 發布後幫助您修復 PC 上的問題。
方法 6:降級到較舊的驅動程序
如果您有自定義 DAC 或專用音頻您的系統上安裝了增強器，那麼您可能會獲得 OEM 發布的自定義驅動程序。在這種情況下，由於用戶群有限，最新的驅動程序最終可能會遇到尚未記錄的錯誤和問題。在這種情況下，您可以從 OEM 下載較舊的驅動程序並嘗試在您的 PC 上使用相同的驅動程序。使用以下步驟來幫助您完成該過程。
按 Windows + X 並選擇 設備管理器。
雙擊聲音、視頻和遊戲控制器。
現在右鍵單擊面臨問題的相關音頻設備。
選擇卸載設備。
選中復選框嘗試刪除此設備的驅動程序如果可用的 給你。
點擊卸載以確認您的選擇。
卸載後，點擊屏幕頂部的添加驅動程序圖標。
點擊瀏覽。
現在選擇您從 OEM 支持網站下載的驅動程序。
注意:如果您的 OEM 為您的驅動程序提供.msi 包，那麼我們建議您首先將其解壓縮以找到與您的驅動程序相關的.INF 驅動程序文件
點擊下一步。
司機現在是ins在你的系統上高大上。完成後，點擊關閉。
如果新驅動程序導致問題音頻服務現在應該可以按預期在您的設備上運行。
方法 7:卸載最近安裝的程序和應用程序
最近的第三方程序和更新也可能導致音頻問題在您的系統上，尤其是當您使用 PC 進行音頻製作或編輯時。這需要專門的驅動程序來幫助提供正確的音頻輸出和可自定義的採樣率。
但是，錯誤配置或錯誤的驅動程序最終可能會導致 Windows 11 上的音頻問題，並在最壞的情況下破壞一切。卸載任何此類第三方程序和應用程序應該有助於修復系統上的問題。
然後您可以在系統上重新安裝舊版本的程序來修復音頻服務。請按照以下步驟幫助您完成該過程。
按 Windows + i 打開設置應用，然後點擊應用。
點擊已安裝的應用程序。
現在點擊 3 點 (
) 屏幕列表中相關程序旁邊的圖標。
點擊卸載。
點擊卸載再次確認您的選擇。
一旦從您的系統，重新啟動您的 PC 以獲得良好的效果。如果可疑的第三方程序導致您的 Windows 11 系統上的音頻服務出現問題，那麼您的系統現在應該已經解決了問題。
方法 8:更改音頻輸出格式
音頻輸出格式可幫助您決定係統上的音頻輸出質量，以支持高端音頻設備。更改和切換它可以幫助刷新後台服務，這可能會導致系統上的音頻出現問題。使用以下步驟來幫助您完成該過程。
按 Windows + i 打開設置應用，然後點擊右側的聲音。
現在在Output下點擊並選擇相關的音頻輸出設備。
單擊格式旁邊的下拉菜單，然後選擇默認選項的替代選項。我們的想法是在可用選項之間切換此選項幾次，直到音頻備份並再次在您的系統上運行。
如果您設法讓音頻以較低的採樣率或使用單通道工作，那麼您可能會面臨與當前輸出設備的兼容性問題。在這種情況下，您可以切換到其他輸出設備或嘗試從您的 OEM 更新驅動程序以解決您的問題。您的 PC OEM 或音頻輸出設備 OEM 可能會發布特定驅動程序。您可以參考您設備的支持頁面了解更多信息。
方法9:檢查並修復音頻服務的註冊表項
註冊表更改和錯誤的值也可以阻止音頻服務在 Windows 11 上響應。使用以下步驟來幫助驗證和修復系統上的問題。
按 Windows + R 啟動 運行。
現在輸入以下內容並按 Enter。如果需要，您也可以單擊確定。
regedit
使用左側邊欄導航到以下路徑。您也可以將下面的地址複製粘貼到屏幕頂部的地址欄中。
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AudioEndpointBuilder
展開左側的AudioEndpointBuilder鍵並選擇Parameters。
雙擊右側的ServiceDll。
確保將以下內容設置為其值數據。如果沒有，請輸入下面的值並點擊OK。
%SystemRoot%\System32\AudioEndpointBuilder.dll
完成後重新啟動你的電腦。
就是這樣！如果您因 PC 上的註冊表值配置錯誤而遇到問題，音頻服務現在應該可以在您的 PC 上正常工作。
方法 10:添加本地和網絡服務
我們現在將嘗試再次在 Windows 11 PC 上註冊本地和網絡服務。請按照以下步驟幫助您完成該過程。
按 Windows + R 啟動運行。
現在輸入以下內容並按 Ctrl + Shift + Enter。
cmd
現在使用以下命令註冊網絡服務。
net localgroup Administrators/add networkservice
同樣，執行如下命令註冊本地服務。
net localgroup Administrators/add localservice
現在使用完成後關閉 CMD。
exit
重啟您的 PC 並再次嘗試在您的 PC 上使用音頻。如果音頻服務由於未註冊的服務而無法響應，那麼現在應該在您的 PC 上解決該問題。
方法 11:切換音頻增強功能
音頻增強是內置的顧名思義，Windows 中的功能有助於增強系統上的音頻輸出。但是，此增強功能有時會阻止系統上的音頻輸出，並阻止音頻服務完全響應。使用以下步驟來切換音頻增強功能，看看是否可以為您解決問題。
提示:我們建議您在後台播放視頻或歌曲。這將幫助您確定音頻何時再次在您的 PC 上開始工作。
按 Windows + R 啟動運行。
輸入以下內容並按 Enter。如果需要，您也可以點擊確定。
mmsys.cpl
點擊並從列表中選擇相關的音頻設備在播放部分。
點擊屬性.
點擊並切換到高級標籤。
現在取消選中屏幕上以下項目的複選框。
允許應用程序獨占控制這個 device 賦予獨占模式應用程序優先權 啟用音頻增強
點擊應用。
現在點擊頂部的測試。如果您能聽到測試音，那麼音頻增強可能會導致您的 PC 出現問題。
如果不是，然後點擊並切換到頂部的Spatial Sound標籤。
單擊下拉菜單並根據您當前的選擇選擇一個替代選項。
點擊OK 完成後。
If Audio enhancemen ts were preventing audio services from responding on your PC, then the issue should now have been fixed.
Method 12: Disable Fast Boot
You can now disable Fast Boot and try and test if it fixes the audio service. You could be facing driver or startup issues with third-party programs that are causing audio services to malfunction on Windows.請按照以下步驟幫助您完成該過程。
Press Windows + R to launch Run.
Now type in the following and press Ctrl + Shift + Enter on your keyboard.
cmd
Use the following command to disable fast startup on your system.
powercfg-h off
Fast startup should now have been disabled on your system. Use the command below to close CMD.
exit
Now let’s check if Fast startup is disabled on your system. Press Windows + R to launch Run again and use the following commands to access your power options.
powercfg.cpl
Click Choose what the power buttons do on your left.
Now check the listing for Turn on fast startup (recommended).
If the listing is unchecked then a fast startup is disabled on your system. If however, it is checked, then click Change settings that are currently unavailable.
You can now uncheck Turn on fast startup (recommended).
Click Save changes.
Reboot your PC once you’re done.
If fast startup was causing issues with audio services on your sy stem, then audio should now be fixed.
Method 13: Disable Plug & Play in BIOS
Plug & Play allows you to use plug-and-play devices without even booting your OS. However, some systems can encounter bugs with certain devices and drivers that break Windows 11’s audio services. Disabling Plug & Play in your BIOS can help you prevent errors with the same. Unfortunately, depending on your motherboard, this option could be unavailable to you, however, if your PC was manufactured in the past 5 years or less then this option should be available to you.
Use this guide from us to find out your BIOS key and then use the same when rebooting your PC to boot into the BIOS. You should be able to find your Plug & Play settings in the Advanced BIOS options.
Method 14: Reinstall generic audio drivers
Sometimes custom drivers from your OEM might fail to work altogether. This could mainly be due to outdated drivers that haven’t been updated for Windows 11 yet. Windows 11 significantly changes how your drivers are handled in the background.
This required dedicated updates for most existing hardware components from OEMs. However, if your OEM did not issue an update, then it could be the reason for failing audio services on your setup. We recommend you try using generic drivers, in this case, to see if that fixes the issue for you.請按照以下步驟幫助您完成該過程。
Open the Start menu, search for Device Installation Settings and then launch the same from your search results.
Click and select No.
Now click Save changes.
Press Windows + X and select Device Manager.
Now right-click the concerned audio device you’re facing issues with and select Uninstall device.
Check the box for Attempt to remove the driver for this device.
Now click Uninstall.
The selected device will now be removed from your PC. Click the Scan for hardware changes icon at the top.
Windows will now scan your PC and install generic drivers for your audio device.
If custom drivers were the cause of issues with audio services on your system then the same should now have been fixed.
Method 15: Use your OEM’s sound software
If you’re using a custom DAC or have a custom audio utility from your OEM that helps you enhance audio on your PC then we recommend you check the same for any errors in your setup.
A simple restart of the utility can help with the same. We recommend you open up your sound utility and turn it off and restart your PC. You can then test audio again and restart the utility if everything works as intended on your system.
In some cases, you might have to reduce your output quality to match your output device especially if you’ve recently changed it on your system. We also recommend you check for any updates that could have been issued by your OEM for your audio utility. This could be a known issue that gets fixed with a recent bug fix issued for the utility. You can find updates and more information on the same using the dedicated support page for your PC.
Method 16: Use System Restore
If you’re still facing issues with audio services then we now recommend you use system restore. System restore can help you restore your PC to a previous point in time when everything was working as intended provided you have a valid restore point.請按照以下步驟幫助您完成該過程。
Press Windows + R to launch Run.
Type in the following and press Enter. You can also click OK if needed.
rstrui.exe
Click Choose a different restore point.
Click Next.
Now choose a restore point for the time when everything was working from the list on your screen by clicking it.
Click Next once you’ve made your choice.
Tip: You can click Scan for affected programs to view all programs and apps that will be uninstalled or reverted during this process.
Click Finish.
System Restore will now restore your PC to the selected restore point. Wait for the process to finish, and audio services should now function on your PC as intended.
Method 17: Run SFC and DISM scan
An SFC scan and DISM scan can help identify and fix corrupted system files for your Windows 11 installation. It can also help repair the Windows image for your current installation which might also fix issues with audio services.請按照以下步驟幫助您完成該過程。
Press Windows + R to launch Run.
Type in the following and press Ctrl + Shift + Enter.
cmd
Type in the following and press Enter to run an SFC scan.
sfc/scannow
Once done, execute the following command.
DISM/Online/Cleanup-Image/RestoreHealth
Use the command below to close CMD once you’re done.
exit
We now recommend you restart your system for good measure. Once restarted, audio should work as intended on your system if corrupted system files were the cause of your issue.
Method 18: Force remove all your audio drivers and reinstall drivers
We now recommend you force remove all audio drivers relevant to the devices installed on your system. Once removed, you can then re-install the concerned drivers to get everything back up and running on your PC.請按照以下步驟幫助您完成該過程。
Press Windows + X and click Device Manager.
Right-click your audio device and select Uninstall device.
Check the box for Attempt to remove the driver for this device.
Click Uninstall.
Repeat the steps above to remove any additional drivers related to a udio devices on your system. Once done, download Driver Store Explorer on your PC using the link below.
Extract and launch DriverStoreExplorer once downloaded.
DriverStoreExplorer will now launch and scan your system for all installed drivers. Find and check the box for any additional audio drivers currently installed on your system using the list on your screen. You can use the Driver Class and Provider columns to easily identify your audio drivers.
Check the box for Force Deletion.
Click Delete Driver(s).
Confirm your choice by clicking OK.
The selected drivers should now have been forcibly removed from your system. Once done, open the Start menu, search for Control Panel and launch the same from your search results.
Click the drop-down menu in the top right corner and select Large icons.
Now click Programs and Features.
Look for any packages related to your audio drivers. These could have been issued by your OEM, by your audio provider, or even your audio enhancement utility. If you have an Nvidia GPU, then you might even have Nvidia HD audio drivers installed on your system. Click and select either that you find installed on your PC.
Click Uninstall at the top.
Now follow the on-screen instructions to uninstall the concerned drivers from your system.
Repeat the steps above to uninstall any additional driver packages you find in the Control Panel.
It’s now time to reinstall your drivers. For driver.msi and.exe packages, you can simply launch the file and follow the on-screen instructions to install the necessary drivers. In the case of raw. INF files, use the steps below to manually install them on your system. If you have multiple files, then you can move them all to a single folder and install them at once.
Open the Device Manager using the Windows + X keyboard shortcut.
Now click the Add Drivers icon at the top.
Click Browse.
Now navigate to the.INF file you wish to install for your system. Double click and select the same once found.
Click Next.
Windows will now install the.INF file for the relevant audio device on your system. If you had multiple drivers in the folder then all of them will be installed on your system. Click Close once done.
We now recommend you restart your PC at the earliest. Once done, audio services should be working as intended if drivers were the cause of your issue on Windows 11.
If you’re having issues with Bluetooth audio
Bluetooth audio issues are not uncommon on Windows 11 or Windows as a whole. Windows 11 brings along numerous UI changes and background optimizations that make it easier to pair and use Bluetooth devices. However, Bluetooth audio devices can end up facing a lot of issues depending on your OS, PC, and hardware components.
Bluetooth incompatibility or outdated drivers can prevent you from pairing or using devices on Windows 11. Such errors will cause issues with audio services on your system and prevent them from responding as intended on your PC. If you’re facing issues with Bluetooth audio on your PC but the system audio is working as intended, then you can use this guide from us to troubleshoot and fix the same.
Read: 14 Ways to Fix Bluetooth Audio Not Working Issue on Windows 11
Last Resorts
If by this point audio services are still not responding and working as intended on your system, then it’s time for some drastic measures. We recommend you try the last resorts mentioned below before opting to reset or reinstall Windows 11 if nothing seems to fix your issue. Let’s get started.
Last resort 1: Remove and reinstall appropriate drivers in Safe mode
It’s a long shot, but we recommend you try removing and re-installing drivers in safe mode to see if that fixes the issue for you. Some third-party programs on your system could be interfering with driver removal and driver installation leading to audio services malfunctioning on your system.
Safe mode will blacklist all third-party services and allow you to reinstall your drivers with a clean setup and with only Windows system services running in the background. Use the steps below to boot into Safe mode and then use the guides above to remove and reinstall audio drivers on your PC. Let’s get started.
Press Windows + i to open the Settings app. Click Recovery.
Click Restart now beside Advanced startup.
Click Restart now again to confirm your choice.
Your PC will now restart to Recovery mode. Click Troubleshoot to get you started.
Now click Advanced options.
Click Startup settings.
Now click Restart. Your system will now restart and present you with Startup settings for your system.
Press 4 or F4 to launch Windows in Safe mode. If you need an internet connection when in Safe mode, then press 5 or F5 instead.
Your PC will now restart and boot into Safe mode. Use the guides above to remove and reinstall audio drivers while in Safe mode. Once done, we recommend testing audio in Safe mode itself before trying it out in the normal boot mode for Windows 11.
Last resort 2: Reset Windows 11
If you haven’t been able to fix the audio on your system by this point then you could be facing issues with your Windows 11 installation. In such cases, we recommend you try resetting Windows to see if that fixes the issue for you.
Resetting Windows 11 will allow you to retain your data and apps which is a good way to get started. You can use this comprehensive guide from us to reset Windows 11. In case resetting Windows fails for you, then we recommend you try a clean install of Windows 11 using the next section.
Last resort 3: Clean install Windows 11
We now recommend you try formatting your boot drive and clean installing Windows 11. This will help ensure that leftover files, drivers, and more do not interfere with audio services on your new installation. You can clean install Windows 11 on your system using this post.
We hope this post help fix audio services on Windows 11. If you face any issues or have any more questions, feel free to reach out using the comments below.
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